Sales policies

All products sold by TIE GmbH (TIE) are subject to the following Terms and Conditions, interpreted under the laws of Germany.

Prices and Quotations

A price list is available on request. All prices are in Euro (€) and can be subject to change and to a minimum order requirement. Prices do not include shipping, any applicable taxes or customs charges. Please confirm prices and delivery when ordering; price quotations are normally valid for 1 month, unless reconfirmed by TIE.

Quotations and delivery estimates should be requested and confirmed by email by TIE. All orders are subject to acceptance by TIE.

Minimum order is € 100,00, plus shipping and handling charges and any applicable taxes, fees and duties. 

Packaging

CNH Type A and B are shipped in powder form, packaged in plastic bottles for shipment, unless the Customer has made other arrangements with TIE and confirmed by email.
CNH Type F and W are shipped in plastic bags or containers, depending on quantities, unless the Customer has made other arrangements with TIE and confirmed by email.

Payment

Payment Terms. Net due at time of order, unless other arrangements have been made with TIE and confirmed by email. A respective invoice (in Euro) will be issued to the Customer. The net amount may be subject to German VAT.

Payment Methods: Wire transfer.


Foreign Sales Prices in TIE Price List are domestic list prices in €. Foreign shipments may only be made in compliance with any applicable German export control laws. End-user information may be required to obtain an export license.

Proof of quality

Test reports.
All shipments will be provided with a Technical Data Sheet. Extra testing and characterization services, including SEM and Raman spectrometry are available at extra cost and may delay delivery. Please ask TIE for assistance.

Please note that TIE normally provides CNH purity values expressed in units of Weight Percent. This should be kept in mind when comparing technical information and prices from different CNH vendors.

Limited Liability

All CNH are sold by TIE “as is”. CNH properties given should be considered as nominal values obtained from representative samples, rather than as specifications. The suitability of CNH for a particular application is the responsibility of the Customer to determine, as is compliance with all relevant patents, laws, safety procedures, and regulations. The liability of TIE shall be limited to the sales price. No other warranty is expressed or implied. 

Material Returns

If the product is felt to be defective within 30 days of receipt, please consult TIE. Please do not return material to TIE before obtaining proper authorisation, and email confirmation. Any return shipments to TIE should be prepaid, insured, and contain a copy of the original purchase order. If material proves to be defective, TIE will replace it or refund the purchase price, at its option.

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